Privacy

Privacy

Privacy Policy

At The State of Communities® (SOC), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you register for or attend the Think Forward® Summit, visit our website, or engage with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, job title, company name, and payment details when you register for the Event.

  • Event Participation Data: including session preferences, feedback, dietary requirements, accessibility needs, or other details you provide for Event planning.

  • Media Content: photographs, videos, or audio recordings taken at the Event that may capture your image or voice.

  • Website Usage Data: including IP address, browser type, pages visited, and analytics collected via cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Process your Event registration and manage your attendance

  • Communicate with you about the Event, updates, and related opportunities

  • Improve the Event experience and plan future Summits

  • Share Event highlights (e.g., photos or recordings) with attendees and the broader community

  • Meet legal, safety, and compliance requirements

3. Sharing Your Information

We do not sell, rent, trade, or share your personal information with third parties — including sponsors, partners, or any commercial entity — under any circumstances.

Your individual survey responses will never be shared, disclosed, or made accessible to any third party. All data collected through the SOC Industry Survey is used exclusively for the production of the SOC Industry Report, where it is presented only in aggregate, anonymized form. No individual respondent, organization, or response can be identified in any SOC publication.

We may share data only with trusted service providers (e.g., survey platforms, hosting providers, IT support) under strict confidentiality agreements, solely for the purpose of operating the survey and producing the Report.

We may also disclose information if required by law or to protect the safety and integrity of the initiative.

4. Data Security

We take reasonable steps to safeguard your information from unauthorized access, loss, misuse, or disclosure. Access is limited to authorized personnel who need it to perform their roles.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain types of processing

  • Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the details provided below.

6. Cookies

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You can manage or disable cookies through your browser settings.

7. Media and Recordings

By attending the Event, you acknowledge that photographs, videos, and recordings may be taken. These may be used by The State Of Communities® for promotional, educational, or archival purposes. If you do not wish to be recorded, please notify us in advance.

8. Data Retention

We retain personal information only as long as necessary to deliver the Event, comply with legal obligations, or for legitimate business purposes.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.

10. Survey Data — Special Provisions

The SOC Industry Survey collects professional insights and perspectives from community leaders across Ibero-America. The following protections apply specifically to survey data:

a) Individual responses are confidential and will never be published, shared, or made available in any identifiable form.

b) All survey data is reported exclusively in aggregate. No individual, company, or organization will be identifiable in the SOC Industry Report or any related publication.

c) No sponsor, partner, or third party will have access to individual survey responses or respondent contact information — under any circumstances.

d) Respondents may request deletion of their data at any time by contacting us at privacy@thestateofcommunities.com